We want you to love what you ordered. If something is not right, we are happy to help.
Exchanges
- Exchange within 14 days of delivery
- Items must be unworn, unwashed, with original tags and packaging
- Exchange for a different size, colour or another product of equal or higher value (pay the difference)
Returns & Refunds
- Returns are accepted only for damaged, defective or incorrect items reported within 48 hours of delivery with photos
- Approved refunds are issued as store credit or to your bank account within 7–10 working days
Non-Exchangeable Items
- Sale and discounted items
- Stitched-to-measure and altered items
- Fragrances, accessories and dupattas once opened
How to Request
WhatsApp or email us your order number and reason. Our team will arrange a pickup or share the return address.
